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Educational Registration

CONTENT OUTLINE
Based on Core Competencies
Professional Credentialing Program in Volunteer Administration

Commitment to the Profession

 Ethical Practice
 Theories of Leadership

Planning and Conceptual Design

 Knowledge of the Organization
 The Planning Process

Resource Development and Management

 Volunteer Systems Management
 Volunteer Performance Management
 Staff/Volunteer Relationships
 Risk Management
 Financial Resource Management

Accountability

 Monitoring and Evaluation
 Reporting

Perspective and Responsiveness

 Cultural Competence
 Global Volunteerism
 Managing Change
 Strategic Relationships

 

All rights reserved. The AVA Credentialing program and any parts thereof must not be reproduced, distributed or included in any publications without prior written approval from the Association for Volunteer Administration, P.O. Box 32092, Richmond, VA 23294 USA.

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