Thursday, October 10, 2002, 10:00 – 11:30 a.m. EDUCATING UP:  Gaining Top Executive Support Susan Ellis, Energize, Inc., Pennsylvania Session Description: The volunteer program manager can’t do the job alone—support is needed from agency administrators to lay the foundation for successful volunteer involvement.  Learn what to expect from management, ways to make your case for resources, strategies to deal with employee resistance and how to be an effective in-house advocate. Learning Objectives: 1. Articulate what they mean when they refer to agency/executive "support" 2. Identify tangible ways that support is demonstrated --and how to request these actions 3. Diagnosis issues of employee/volunteer tension 4. Be an in-house advocate for volunteers Level:  Intermediate-Advanced Conference Theme(s): Balance, Opportunity