Thursday, October 10, 2002, 1:30 – 3:00 p.m. RISK MANAGEMENT – What’s It Really All About? Mary Kay Hood, Hendricks Community Hospital, Indiana Session Description: Participants will gain fundamental concepts of risk and liability identification.  Session will contain practical application strategies for key areas of risk in volunteer program management.  Discover how to apply the risk dimension when examining long-standing volunteer management issues. Learning Objectives: 1. Understand the difference between risk and liability 2. Understand the difference between liability and negligence 3. Learn the areas for potential risk 4. Discuss practices to put in place to minimize risk 5. Discuss techniques to protect agency Level:  All Conference Theme(s): Balance, Opportunity