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Article Details � Journal of Volunteer Administration

Author's Name: Smith, Marilyn 
Article Title Assessing Impacts On Volunteers Who Participate In Collaborative Efforts To Manage Environmental Disputes 
Co-author? Yes: Loretta Singletary, Marilyn Smith and George C. Hill 
Year Published: 2003 
Issue Number XXI (2) 
Page Number 12 
Article Abstract This study identifies several criteria to use in assessing impacts on volunteers who participate in collaborative efforts to manage environmental disputes. Study participants were volunteers who worked together over a two-year period to manage an environmental dispute involving water. Major findings are as follows: the collaborative effort raised general awareness of the dispute and increased knowledge about issues underlying the dispute. Volunteers heard diverse viewpoints, learned about technical aspects of the problem, interacted and networked with diverse parties involved and shared their views. In addition, volunteers improved communication and relationship building skills and learned how to manage a complex environmental dispute collaboratively. Results from this study may help establish guidelines for future impact assessments. Results indicate additionally that volunteers who participate in a collaborative effort may benefit potentially from education in many of the skills and concepts identified in this study. 

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