Credentialing
The CVA Credential - A Mark of Excellence!

  • Registration for the 2005 cycle is now closed.
  • Registration for the 2006 cycle begins October 1, 2005 and
    ends March 1, 2006.

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General Information

Introduction

Introduction
The �Certified in Volunteer Administration� (CVA) credential is offered by the Association for Volunteer Administration (AVA) for practitioners in volunteer resources management.

Unlike many �certificate� or certification programs being offered by colleges and universities, the AVA professional credentialing program is performance-based.  It is not intended to teach individuals how to manage volunteers effectively.  Rather, it is designed to measure an individual�s �knowledge-in-use� � the application of knowledge and skills by those with real-life experience in this role. This includes the assessment of a candidate�s ability to structure tasks, produce ideas and solve problems. 

The AVA Professional Credentialing Program:

  • is voluntary
  • is performance-based
  • is grounded in core competencies and standards developed by colleagues and peers in the field
  • defines volunteer administration as a profession
  • provides a vehicle for periodic updating of best practices
  • is open to individuals with either salaried or non-salaried experience from any type of organization.   

Core Competencies

Individuals pursuing the CVA credential are expected to demonstrate successfully their knowledge and ability to apply skills required for competent volunteer management, based on their actual performance in the role.  Five core competencies have been identified that serve as a foundation for this profession, regardless of the setting or type of organization where volunteers are at work.

The five core competencies identified by AVA are:

  • Professional Principles  - ethical practice, pluralism, professional development and  advocacy
  • Leadership - types and models, decision making
  • Management - models, tools such as communication and team building, financial and program accountability
  • Planning - strategic and operational, risk management
  • Human Resources Management -volunteer program management, supervision, staff/volunteer relationships, information  collection and reporting
  • The Value of the CVA Credential

    Benefits for the individual practitioner:

  • clarifies and articulates personal values and professional ethics
  • identifies areas of skill or knowledge you would like to strengthen
  • assesses personal expertise against standards of performance
  • enhances self-esteem through peer recognition
  • increases confidence in problem-solving skills
  • increases personal and professional credibility 
  • demonstrates the transferability or your knowledge, skills and abilities
  • reinforces your commitment to professional excellence
  • may enhance your employability and your position in the organization
  • Benefits to organizations/agencies/employers:

  • demonstrates a commitment to excellence in the management of volunteer resources
  • improves credibility and community image
  • increases organization's understanding of volunteer resources management
  • assesses employee�s application of core competencies
  • identifies and documents leadership potential
  • �Achieving my CVA increased my level of confidence in myself and the job.  This benefited both me and my organization as I spoke with greater authority.� 

    � Sue Wood, CVA, Calgary, Alberta  Canada

    The Credentialing Process

    A two-part measurement methodology has been designed to demonstrate a candidate�s knowledge and application of the core competencies.

  • Part I: Portfolio  

    Philosophy Statement � 500 words  ((a personal reflection on beliefs and values related to Volunteer Resources Management)

    Management Narrative � 1,500 words  (a description of activities and experience focused on three of the core competencies)

    Both pieces are written based on the candidate�s  experience within the field (i.e. observations, actions, insights, lessons learned) rather than on presenting information from textbooks or classes.  The Philosophy Statement and Management Narrative must be submitted at the same time and are then subject to a peer review process. 

  • Part II: Multiple Choice Examination

    The test is made up of 80 questions documented to the CVA primary references. It is a two-hour proctored examination, given once a year on the 4th Wednesday in May at local sites near candidates.  Multiple choice questions are based on case studies directly linked to primary references (books, articles, etc.).
  • Eligibility

    Individuals wishing to become credentialed by AVA must meet these requirements in order to register as a candidate:

  • Minimum of the equivalent of three years of full-time experience related to volunteer resources management.  This experience can be a combination of several part-time positions, and can include both salaried and non-salaried roles.

  • Minimum of 30 percent of current position related to volunteer resources management
    (NOTE: this is a change from the previous 50% requirement.)

  • Two letters of professional recommendation from supervisors or colleagues, verifying the candidate�s activity in the field and his/her appropriateness as a candidate for this credential.

  • Fees

    AVA Members: $ 179  US 
    Non-Members: $ 300  US
    Cost of Reference Materials: (approx. $75 US)

    Recertification

    Recertification is required every five years in order to maintain the CVA credential.  Individuals are expected to earn Professional Development Units (PDUs) through a variety of activities that demonstrate they are active in the field and continuing to learn and develop as a professional.

    How To Begin the AVA Credentialing Process 

    The 2006 registration period is October 1, 2005 to March 1, 2006.   Once registered, CVA candidates may start the process with either the portfolio or the examination. However, they are required to sit for the exam in May of that year. Both the portfolio and the exam must be completed by December 31, 2006. To begin:

    1. Obtain the CVA Candidate Handbook from the AVA web site or by contacting the AVA office by phone, fax or e-mail. There is no charge for the handbook.

    2. Complete the registration forms in the Handbook and return them to the AVA office with fee payment and reference letters.

    �I was already a CVA when I interviewed for this position. The organization was very impressed that I was certified in volunteer administration and added this as a requisite to the job description. My boss has said many times that certification in any field brings instant credibility.�

    � Audrey U. Larkin, CVA, Louisville, KY  USA

    For questions, please contact the Association for Volunteer Administration

    Download the Candidate Handbook and Registration Form.

     

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