Institutes • Thursday, October 10 • 1:30 – 5 pm (includes break)

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TI1

I A

Mission-Based Volunteer Training: A Key To Volunteer Retention And Quality Of Service
Carol Kleinmaier and David Maurice Jones, Shanti National Training Institute, CA, USA
Excellent volunteer training results in enhanced service quality, increased volunteer retention and decreased liability risks for organizations. Learn how your values can create a volunteer training program that truly meets the needs of volunteers and the organization.
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TI2

B I

Insight Into Latin American Idiosyncrasy – Building Bridges To Connect Cultures
Diego Fernández Otegui, Aracadia, Argentina
Motivational theories are rooted in regional idiosyncrasies – historic, cultural, economic, social and geopolitical factors, customs, and traditions. Create a world without borders through understanding differences and how to build bridges that connect cultures.
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TI3

I

Strategies For Persuasion And Influence: Key Skills For Today’s Leaders Of Volunteer Programs
Betty Stallings, Trainer, Consultant, Author, CA, USA
Learn to influence your organization to do what is necessary to ensure an outstanding program.Create a persuasion strategy that will lead others to say "Yes." Learn to overcome resistance and barriers presented by staff and administration, boards, volunteers, funders and others.
View the detailed institute description.