ICVA Conference 2002 -- Thursday Afternoon Workshops

ICVA Conference 2002

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Workshops • Thursday, October 10 • 1:30 – 3 pm

code	level & category	description
TW15	I A	The CVA Credential: An Overview Renee Hoover, CVA, Chair, AVA Credentialing Committee, OK, USA Credentialing in any profession is essential for increasing credibility, expanding knowledge and promoting career development. This session explains AVA's unique competency-based program, how it can be valuable to you and your organization, and the steps involved to become certified in Volunteer Administration. View the detailed workshop description.
TW16	A	Why Good Volunteers Do The Wrong Thing Steve McCurley, VM Systems, WA, USA Learn why good volunteers behave badly, the danger signs of a problem volunteer and how to manage volunteers back to doing good work. View the detailed workshop description.
TW17	B	Take A Deep Breath - Now Let It Out Ona Rita Yufe, Kaiser Permanente Hospice, and Devra Gregory, Massage Therapist, CA, USA Explore signs of stress and burnout and learn stress management options by practicing relaxation techniques, including meditation, breathing, music, massage and imagery. View the detailed workshop description.
TW18	B	Using New Technologies To Connect People, Places And Programs R. Warren Flood, Ohio State University, OH; R. Dale Safrit, North Carolina State University, NC; Mary Merrill, Merrill Associates, OH, USA Explore technologies readily available for volunteer programs and discuss advantages and disadvantages of each, including e-mail, interactive multimedia packaging (CD ROM/DVD), web-based training and virtual volunteering. View the detailed workshop description.
TW19	I	A Walk In The PARC – A Step-By-Step Tour of Incorporating Service Learning Projects Into Your Social Service Agency’s Volunteer Program Dave Andrews, San Diego Council on Literacy, CA, USA Incorporate youth and students into your social services volunteer program through practical planning, implementation, evaluation and recognition that create a great volunteer experience for all. Design a service learning project from start to finish. View the detailed workshop description.
TW20	B I	Volunteer Management In A Multi-State Region Marla Cohen and Jesus Rios, Daniels Fund, CO, NM,WY, USA Learn to develop policies and procedures for recruitment, training and retention of volunteers who provide college prep programming to high school students. Three different regional interpretations of a unified program will be shared. View the detailed workshop description.
TW21	A	Recruiting In The Faith-Based Community – A Discernment Perspective Nancy Macduff, Consultant, and Nancy Gaston, Consultant, WA, USA Recruiting and screening volunteers from faith-based organizations and congregations requires knowledge of discernment, spiritual gifts and unique methods for screening. Gather ideas to enhance your involvement with faith-based volunteers. View the detailed workshop description.
TW22	A	Time Management: Finding Balance When 24 Hours In A Day Are Not Enough John Lipp, VolunCHEER.com, CA, USA Use a "time audit" and other interactive exercises to help you set priorities, deal with stress and find balance between demanding professional and personal lives. Identify 12 major time sinkholes and learn practical strategies for avoiding time traps and improving efficiency. View the detailed workshop description.
TW23	A	Risk Management - What’s It Really All About? Mary Kay Hood, Hendricks Community Hospital, IN, USA Learn fundamental concepts of risk and liability identification, practical application strategies for key areas of risk in volunteer programs and how to apply the risk dimension when examining long-standing volunteer management issues. View the detailed workshop description.
TW24	I	Did Anyone Tell You Today, “You’re Terrific?” Judith F. Chason, Jewish Federation of South Palm Beach County, and Lise Landry, The Volunteer Center of United Way of Palm Beach County, FL, USA CANCELLED
TW25	I	Dealing With Difficult Patrons And Visitors Connie Pirtle, Strategic Nonprofit Resources, Washington, DC, USA Docents, ushers, tour guides and other volunteers on the "front lines" often encounter difficult patrons and visitors. Learn training techniques that increase volunteers' capacity to work in public venues and diffuse difficult situations with grace. View the detailed workshop description.